Maximus reacts to employees' protest

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Statement from Maximus:

"Since Maximus acquired the Contact Center Operations contract in 2018, we have focused our efforts on three overarching goals to benefit our employees. These goals include continuously improving business processes and the work environment, improving pay and compensation above the minimum wage, and reducing employees’ out-of-pocket health care expenses.

As an example of our dedication to employees, we increased pay and compensation ahead of the finalization of the Federal Contractor Minimum Wage Act (Executive Order 13658). Likewise, Maximus has improved health care benefits within the limitations of the funding levels made available under the terms of the Service Contract Agreement, under which we operate.

Maximus has also pushed the modernization of the Service Contract Act, which was last updated in 1976 and constrains the wages and benefits that federal contractors offer. Maximus has been advocating for SCA improvements, such as allowing baseline health benefits to comply with the Affordable Care Act and adjusting wage rules so teleworkers can be paid prevailing wages based on where they live instead of where the business is located.

We respect our employees’ legal right to attempt to organize, and any information we provide is designed to help them make an informed decision about union representation."